Privacy Policy

This policy explains how Band and Key, a division of Hundur Hospitality (“Band and Key”, “we”, “us”) collects and uses personal information when you visit this website, request a quote or contact us. We sell to businesses and collect only what we need to respond to you and to provide our services.

Information we collect

• Information you give us: your name, role, email address, phone number, property or company name, property details, delivery location and timing, budget range, notes, and any files you attach (such as logos or specification sheets).
• Your request list: the products you add to a request are stored in your own browser until you submit them.
• Technical information: basic server logs, and a one-way hashed version of your IP address used only to protect our forms from abuse. We do not use advertising cookies. If we add analytics in future, this policy will be updated first.

How we use it

• To respond to your enquiry, prepare quotes and manage orders you approve.
• To send you a confirmation of your request and related service messages.
• To keep records of requests and quotes for our business and legal obligations.
• To protect the website from spam and misuse.

We do not sell your personal information, and we do not use it for unrelated marketing without your permission.

Who we share it with

We share information only as needed to provide our services: with service providers that host this website, store files and send email on our behalf, and with production and delivery partners where it is needed to produce and deliver your order (for example, a delivery address or your artwork). These parties may only use it for that purpose.

How long we keep it

We keep request and order records for as long as needed to serve you and to meet accounting and legal requirements, typically seven years. You can ask us to delete information we no longer need.

Your choices and rights

Depending on where you are, you may have the right to access, correct, delete or restrict use of your personal information, or to object to how we use it. To make a request, email james@bandandkey.com. We will respond within the time required by applicable law.

Security

We use reputable hosting and storage providers, encrypted connections, and access controls on our systems. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

Where your information is stored

This website and its records are hosted by our web hosting provider, and emails are sent through our email service provider. Your information may be stored and processed in the United States or in other countries where these providers operate. They are bound by their own security and data protection commitments, and we choose providers that use encrypted connections and restricted access. If you contact us from outside the United States, you understand that your information will be handled in this way.

Children

This website is intended for businesses and organisations. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact

Band and Key, a division of Hundur Hospitality, 17403 Front Beach Rd, Panama City Beach, FL 32413, United States. Email james@bandandkey.com.